Because of the nature of this position, volunteers are required to be members and highly encouraged to be consistently in a small group. A fairly substantial application, pastoral approval, and short interview with a deacon are required to be a part of the benevolence team. Initial training is provided one-on-one with a coach. Additional training is provided by shadowing experienced counselors, partnering with the coach on independent cases and through leadership meetings. Volunteers determine their own serving schedule based upon their caseload and the needs of the people they are ministering to.
• Approximately 2 hours every other month for leadership meetings
• This varies based upon the caseload that the counselor takes on. It could be as little as a couple hours to maintain existing cases or as much as a couple hours a week to work with a new case. Counselors are able regulate their volunteer hours by declining new cases when their workload is beyond the time they have available.
• Attend benevolence leader meetings every other month
• Make initial phone contact with new cases within 24-48 hours of receiving information
• Meet in person with individuals to determine the best way for Harvest to provide assistance. This will likely be at least two meetings initially.
• Recommend appropriate assistance to the benevolence team
• Assess existing budget or help set up new budget
• Set up future plan including recommendations to reach financial stability, budgeting assistance, and accountability
• Follow up as needed
• Communicate the truth in a loving and grace-filled manner